BCL Digital Solutions

SMS Opt-In Process Documentation

Last Updated: February 7, 2026

Overview

This document describes how consumers explicitly opt-in to receive SMS communications from BCL Digital Solutions. Our opt-in process is fully compliant with TCPA (Telephone Consumer Protection Act) requirements and carrier guidelines for A2P 10DLC messaging.

1. Opt-In Methods

BCL Digital Solutions provides the following opt-in methods for consumers to receive SMS communications:

1Website Contact Form Opt-In (Primary Method)

Consumers voluntarily provide their phone number and explicitly opt-in when submitting our website contact form at bcldigitalsolutions.com/contact.

This is a self-service, online opt-in process that occurs in real-time when the consumer completes and submits the form.

2In-Person Opt-In

Consumers can also opt-in in-person when visiting our business location or during face-to-face consultations. A written consent form is provided, and the consumer signs to authorize SMS communications.

3Phone Opt-In

During phone conversations with our sales or support team, consumers may request to receive SMS notifications. A verbal consent is documented in our CRM system, followed by an automated SMS confirmation message that the consumer must reply to in order to complete the opt-in process.

2. Website Opt-In Process (Detailed)

Step 1: Consumer Visits Contact Page

Consumer navigates to: https://bcldigitalsolutions.com/contact

Step 2: Consumer Fills Out Form

The contact form collects the following information:

Step 3: Mandatory Consent Checkbox

Required: The consumer must actively check the consent checkbox. There is no pre-checked box.

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I agree to receive SMS notifications about my inquiry. Message and data rates may apply. Reply STOP to unsubscribe. I have read and agree to the Privacy Policy and Terms of Service.

Step 4: Form Submission

Consumer clicks the submit button. The form is only processed if the consent checkbox is checked.

Step 5: Confirmation

Upon successful submission, the consumer receives an on-screen confirmation message. If SMS opt-in was selected, they also receive an SMS confirmation:

SMS Confirmation Message:

"BCL Digital: Thank you for your interest! You will receive SMS updates about your inquiry. Reply STOP to unsubscribe anytime. Privacy: bcldigitalsolutions.com/privacy"

3. Opt-In Call-to-Action (CTA)

The opt-in call-to-action on our website form clearly informs consumers about:

4. Opt-In Confirmation Message

When consumers opt-in, they receive the following confirmation SMS:

CONFIRMATION:

"BCL Digital Solutions: You are now subscribed to receive SMS notifications. You will receive updates about your service inquiry. Reply STOP to opt-out anytime. Help: Reply HELP or visit bcldigitalsolutions.com/help"

5. Opt-Out Process

Consumers can opt-out at any time by:

Important: All opt-out requests are processed within 24 hours. Once opted-out, consumers will not receive any further SMS messages unless they explicitly re-opt-in.

6. Help and Support

Consumers can get help at any time by:

7. Privacy and Terms Links

Our Privacy Policy and Terms of Service are accessible at:

8. Consent Documentation

All opt-in consents are documented and stored securely, including:

9. Key Compliance Points

Requirement How We Comply
Express Written Consent Mandatory checkbox - no pre-checked boxes
Clear Disclosure Full description of SMS nature, frequency, and rates
Opt-Out Mechanism STOP keyword, phone number, and email for opt-out
No Purchase Requirement Consent is not conditional on purchase
Privacy Policy Access Direct link provided before consent
Help Mechanism HELP keyword and multiple support channels

10. Contact Information

For questions about our SMS opt-in process or to request consent documentation:

BCL Digital Solutions
SMS Compliance Department

Email: compliance@bcldigitalsolutions.com
Phone: +1 (689) 407-8988
Website: https://bcldigitalsolutions.com
Privacy Policy: https://bcldigitalsolutions.com/privacy.html
Terms of Service: https://bcldigitalsolutions.com/terms.html
Document Purpose: This page is provided to document our SMS opt-in process for regulatory compliance purposes, including A2P 10DLC registration with Twilio and The Campaign Registry (TCR).